Wednesday, 08 July 2015 00:00

India & Adam, Cambridge

Hi Ian, Hope you are well and enjoyed your holiday too! Below is my feedback on the holiday and booking process. It really was a holiday of a life time, we had a wonderful time and are looking forward to planning our next trip to the US. Hopefully in 2017 we will visit San Francisco and back to Las Vegas, but I will get in touch for your assistance again. Also, I have raved about your service to several people, in fact you are helping my mum and her husband to be plan their wedding in the Seychelles!

Planning: This is the first time we have used an travel agency and I was so impressed. I usually like all the planning and research for a holiday, but with this trip it would have been too much. Using your service allowed me to still have input into the planning, but without the legwork! it all felt very straightforward and you were very patient in exploring different options of locations and dates. It felt very reassuring booking places that you guys recommended.

New York: The hotel was wonderful! the service was fabulous and we got upgraded to a suite (this never happens to us, so we were very excited). The location was perfect, enjoyed being able to walk everywhere from the hotel. We had dinner at l’ecole, which was marvellous. the wine pairings was my favourite part. I have since heard that it is closing down which is such a shame. We also went for dumplings in Chinatown, dumplings were wonderful but glad we had the recommendation from you as we would not have thought to stop in there!

The only thing that did not go to plan was the transfer to the hotel for the flight to Las Vegas. The latest version of the booking form which I took with me, did not include the instructions to call and confirm the day before, so the car never turned up. The concierge at the hotel was wonderful, he called the company up to find out what was going on and then advised us to get the public bus, so crisis averted. Also, the service picking us up upon arrival at New York was a bit chaotic and not the friendliest of receptions, but it didn’t take too long and they got us to our hotel. I think next time I would be happy to pay a bit more for a nicer service.

Las Vegas: Hotel rooms was perfect, though they kindly put us on the penthouse floor at level 36, the view was spectacular but the height was pretty terrifying. We would open the door, take a photo then firmly shut the door and retreat to safety! Las Vegas is such an amazing place, like a holiday park. Super clean, relaxed and fascinating!

Finally, thank you very much for all of your assistance and advice. The customer service I received was wonderful, always very genuine and friendly.

Best Wishes, India
Tuesday, 07 July 2015 00:00

Sophie & Kerim, Manchester

Holiday was amazing! Thank you so much for organising. Everything was perfect, loved both hotels and loved Istanbul! Couldn't comment on any faults as everything was perfect! Many Thanks for all your help.
Monday, 06 July 2015 00:00

Jo & Alex, Chiswick

We had a wonderful time, thanks. Sadly just a distant dream now :-) We wished we’d had more time in Cambodia to explore, and the hotels we stayed in were all super posh with lovely rooms and breakfasts. Flight times worked really well and the airline was ok. We loved the walking tour of Hanoi and the Mekong Delta trip. The private transfer from Hue was also a highlight - amazing scenery. The only let down was the tour of Angkor Wat - the car and service was excellent, but the tour guide really didn’t bring the tour to life for us or tell any interesting facts/stories. We were also dropped back to our hotel well before the official end of the tour. He said he would pick us up again for the sunset tour if we really wanted to, but said it wasn’t really worth it. And he wouldn’t take us to the pink temple instead. But this was a small issue in a otherwise memorable and adventure filled holiday. So thank you for all your help in getting it finalised!
Monday, 06 July 2015 00:00

Kevin, Birmingham

Hi, I had a lovely time away thanks, it was a very peaceful and tranquil place and I was able to recharge my batteries. I hired a bike a did some cycling to local towns nearby and went on lots of walks. I made use of pool /Spa and gym all to a good standard. The food was of a high standard and service very good. My room was adequate but quite dimly lit as only two small windows, I would have upgraded but this didn't seem an option. I was bit disappointed that I didn't have a meal waiting for me when I arrived, but the young guy checking me in made me some sandwiches so the situation quickly resolved itself. The transfer to and from airport went without any hitches. I would happily stay here again, thanks for recommending and booking it for me. Cheers for now.
Monday, 08 June 2015 00:00

Sara & Andy, Haynes

Good afternoon. Andy and I would like to thank you for organising a wonderful honeymoon, the hotel was amazing and it exceeded our expectations, they were so good to us there we didn’t want to leave. The hotel itself was beautiful and the facilities were excellent, but above all the service was really special. They also gave us a couples voucher for the spa and one for one of the restaurants. I’ve attached a few pictures just so you can see how lovely it was. We really did have dream honeymoon. Thank you again. PS. Food also AMAZING!!!
Wednesday, 01 April 2015 00:00

Hamish & Charlotte, Wimbledon

Hi. The honeymoon was amazing! The hotels in Bangkok and Hong Kong were fine, what we would expect from a 3 and 4 star, but the main resort hotel was amazing and we were made very welcome (and will be reviewing on trip adviser!) Kind regards.
Wednesday, 25 March 2015 00:00

Sonali & Ricky, Rickmansworth

Hi. The holiday was amazing, but the weather was not good for the first 2/3 days. It rained the whole of our second day! The hotel was fantastic. I just recently put something on Trip Advisor. Everything was perfect, cant fault anything (apart from the weather of course). We are hoping for New York later in the year, but not sure yet, most of our holidays will now be next year. I will contact you though.
Wednesday, 25 March 2015 00:00

Angela & Glenda, Birmingham

Thank you Top Drawer Holidays - our trip to Budapest went seamlessly well! It felt so good to not have to worry about airport transfers; all documentation was organised well in advance and our little guide to the city that you provided was an added bonus! Budapest was an amazing city of two halves. The hotel you recommended was on the Pest side of the river (the Palazzo Zichy) and was a stunning hotel. I cannot recommend this highly enough. It was extremely clean, well decorated and the staff were so smiley and helpful. They helped us plan trips and get to know the city a little better. There was a great city centre that included all of the usual high street shops and restaurants but so many unusual and quirky ones too. There was an 'expensive/ designer' area (that was well out of my price range) and also a quirky Jewish area that boasted lots of vintage shops and cool coffee bars. There really was something for everyone and every occasion. Travelling around was so easy - over the time spent there, we travelled by bus, boat, tram, metro, taxi and cliff lift! We just bought a very reasonably priced travel pass and it was unlimited! So much history, art, culture and generally beautiful sites to see there. We filled every second of time because we didn't want to miss anything. Majority of things are really reasonably priced. It's definitely somewhere I would visit again and I wouldn't change a thing.
Thursday, 26 February 2015 14:12

Bryan & Emma, Southampton

Bryan and I had an amazing time in Veligandu! A stunning resort, very clean and tidy and well maintained. The water villa was luxurious and much bigger and better than we had imagined. The Spa was so incredible between us we had 5 treatments! The food was amazing and we particularly liked the smaller bar at the end of the island. I snorkelled for the first time ever and thoroughly enjoyed it! We had black tip reef sharks, sting ray and a whole host of other fish just of the villa.

The only criticism we have is that we weren't able to sit together on the way there or the way back on the BA flight. By the time we checked in online which was literally the second it opened, there were no seats next to each other. Also, the service on BA wasn't particularly good, it was just ok.

We loved going on holiday this time of year although flying back into Gatwick to rain and 7 degrees at 10.30pm was a bit of a shock to the system!

We would highly recommend Veligandu and the sea plane transfer, which we have to say, was very impressive. In less than an hour from landing in Male we were at the resort!

Thank you for your assistance in booking us yet another amazing holiday!
Monday, 19 January 2015 12:13

Jonny & Kerri, Northampton

I just wanted to send you a message to say thank you for everything that you did for us and helping with our honeymoon you helped us make it so incredible and we had the best time. :)

Friday, 19 December 2014 13:08

Michelle & Michael, Huntingdon

We had a wonderful time in Bruges – just loved it and the hotel was beautiful and in a great location. We would definitely recommend it, so thank you for all of the work you did with providing us with ideas and helping us to make the right choice.
Monday, 08 December 2014 13:16

John & Tessa, Birmingham

We had a terrific time in Cuba, thanks – the Iberostar Parque Central hotel in Havana was excellent, and we managed an upgrade to a nice suite. We really enjoyed Havana, did lots of sightseeing and managed a tour in a vintage car which was a highlight. The Princessa del Mar hotel in Varadero was a lovely resort, and we enjoyed our time there. Overall it was all well organised and we got our transfers and flights with no troubles. Thanks again for your help with sorting it all out!

Monday, 08 December 2014 13:13

Claire and Tom, London

The honeymoon was lovely and the hotel was brilliant, small enough to feel personal whilst being big enough not to get bored. Food was also amazing - really impressive for all inclusive especially the 4 course dinner each night, which you picked from a daily changing menu. The staff were amazing! Can't fault the customer service at all! Really lovely little gem of a hotel. Many thanks for all your help!
Friday, 05 December 2014 13:20

Lisa & Richard, Pinner

Thanks for all your help with our honeymoon. It was absolutely perfect! Hotel was awesome...beautiful, impeccable service and great food! We loved our beach villa and just had a fab time! Thank you

From Lisa & Richard, Pinner who honeymooned in the Maldives

Thursday, 18 September 2014 13:51

Lauren & Henry, Ealing

We found that the whole service was excellent, and the trip was very well organised, with smooth check ins at hotels and pick ups from drivers. We were blown away by every hotel - and joked how each room we had was bigger than our entire London flat! The service in each hotel was very good, with staff being very friendly and welcoming. The free dinner and massage were equally enjoyable in Jimbaran Puri Bali and the Hanging Gardens.

I'd be very happy to pass on recommendations (and I already have to my Maid of Honour, although I think she wants to book her honeymoon herself. Thank you again for everything you did Ian - our honeymoon was perfect,
Friday, 29 August 2014 00:00

Gemma & Family, Bradford

We had a great holiday thank you. Everything was great. Thanks again for all your help in organising. I'm sure we'll be in touch again.

Monday, 25 August 2014 12:09

Josh and Ellise, Ilkeston

Our honeymoon was amazing, thank you so much for sorting it all. Cuba's an amazing country and we are so glad we went.
Thursday, 14 August 2014 13:31

The Desmond family, Market Harborough

The service from Top Drawer Holidays has been exceptional. We have been genuinely impressed with the attention to detail at every stage of our holiday; from discussing initial ideas, to the fully costed alternatives provided, to the straightforward and clear arrangements surrounding the admin and the 'like clockwork' final travel arrangements. Everything went seamlessly. It was 30C at the airport when we arrived at Antalya...at half past midnight....no complaints, just surprise and excitement. It did mean that the air conditioned and very good quality private transfer was just superb. We were at the hotel in 35 minutes, where the staff were supremely helpful.

We both had sea-facing rooms in Block 2 about 10 rooms apart, both on the top floor, which was great. We (Lorraine & I) had room 2502, which was the first room on the corridor and had a slightly better configuration than most of the rest (not counting 2501which was a suite); the girls were delighted with theirs too. So we were very pleased that the hotel had clearly paid attention to your emailed requests.

Monday, 28 July 2014 14:22

Felicity & Pieter, Reading

The Honeymoon was great thank you. The Maradiva was lovely and they were very friendly and helpful the accommodation was lovely and we were lucky enough to be on the one side of the island that had sunshine all week! We will of course pass on your details you were very helpful and gave us prompt responses for our questions which is appreciated. Many Thanks

From Felicity & Pieter, Reading who honeymooned in Mauritius.
Thursday, 10 July 2014 11:37

Gaby & Jon, London

If you've never been to japan you really much visit some day. Everything is so different and fascinating, not only the sights, but restaurants, even watching people walking down the street. The food has been amazing and the people have been so welcoming and helpful.

Our first stop in Tokyo we stayed at the Conrad Hotel, which is an amazing hotel, they gave us a suite and our friend have this to us as a wedding gift. Tokyo is so modern reminded us of New York, even with its own sky line :)

Wednesday, 25 June 2014 12:05

Seema & Vishal, London

The honeymoon was fantastic!! It was even better than we had imagined! Thank you so much for your help with choosing the resort, it was simply perfect. Your service was great, I would definitely recommend Bottom Drawer. We were really confused as to which resort to choose so your advice really helped!
Monday, 23 June 2014 11:55

Jennie & Craig, Berkshire

With regards to your service: -found it very helpful for someone with a vast knowledge of holiday locations to advise when we did not know where we wanted to go! -replies to emails were quick and had lots of detailed information -price comparison for our holiday was very good compared to other travel agents -liked wider choice of hotels/flights you could offer us -booking was very simple and convenient -felt like nothing was too much to ask for! -high-end service with extras to make you feel special (luxury transfers, VIP airport lounge pass) -most of all you catered for our individual needs (budget, honeymoon, interests) Thank you! Will use Top Drawer again.

Friday, 09 May 2014 10:46

Lorna & Andrew, Aberdeen

The knowledge and support from Top Drawer Holidays is second to none. We have booked two different holidays with them and unfortunately only managed to go one of them due to one of them due to injury. Having been on the second holiday (all better), I have every confidence in saying we missed an excellent holiday. Ian's personal touch and experience of destinations sets Top Drawer apart from the high street travel agents. We will definitely use Top Drawer again and would not hesitate in recommending them to friends too.
Friday, 11 April 2014 10:54

Verity & Mike, Altrincham

We had a fab honeymoon thank you......the landing in Antigua was somewhat bumpy and a bit scary but thankfully we landed in one piece! I think this may be due to a short runway....or the pilot just forgot to put his breaks on at the right time!!??

Cocobay resort is fantastic, it was much nicer than we had imagined. The food was really good, there was a good choice on the menu in the evenings where you had a choice of about 3 different starters, mains and deserts, this was off a menu and not a buffet. The lunch time buffet was good too, plenty of choice and variety throughout the week, and the same with the breakfast.

Wednesday, 26 February 2014 11:01

Abby & Simon, London

Cuba is an amazing country, we had a great time overall.

The Telegrafo in Havana was great, the rooms are massive (bigger than our flat in London!) and nicely done, I wouldn't say it's 5 star as the whole place has a faded grandeur feel about it, carpets which have seen better days and towels with thin patches, but everything spotlessly clean and the staff were great, very friendly and helped us a lot, and all spoke good English (luckily with our limited Spanish). We did get a double bed for the 1st stay there, but none of the other 'honeymoon benefits' materialised, despite my proffering of our wedding certificate...

The location is fantastic too, a 5-10 minute walk to Habana Vieja & 10mins from the Malecon.

Overall a great place though, we'd go back definitely.
Tuesday, 25 February 2014 11:07

Helen & Simon, Maidenhead

Just to let you know we had a fantastic time away – everything ran smoothly and we even managed to bag ourselves an upgraded flight on the way home. Thank you so much for sorting and providing such a great service.
Friday, 21 February 2014 11:16

Jennifer & Daniel, Lancaster

We had a fantastic time in New York. It was exactly what we wanted so thank you very much for organising I for us. The hotel was really good and in a great location. They even moved us to a higher floor for a better view. Thanks again.
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